AUDI
BMW
FIAT
FORD
HYUNDAI
KIA
MERCEDES-BENZ
MITSUBISHI
NISSAN
PORSCHE
VAUXHALLWho are we?
NovaCars is a credit broker not a lender. We can introduce you to a limited number of lenders and their finance products which may have different interest rates and charges. We are not an independent financial advisor and do not provide advice or make recommendations. However, we will provide you with information on products which may suit your requirements based on information you disclose, to assist you in making an informed decision on your purchase.
What products do we offer?
We offer the following products;
• Hire Purchase (HP)
• Personal Contract Purchase (PCP)
• Lease Purchase (LP)
• Conditional Sale With Balloon
What will you have to pay us for our services?
We do not charge you a fee for our credit broking service. Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow). The lenders we work with could pay commission at different rates. However, the amount of commission that we receive from a lender does not have an effect on the amount that you pay to that lender under your credit agreement. The amount of commission we receive will be made available to you upon your request.
We, NovaCars Ltd are a motor finance dealer and a credit broker. We have relationships with a number of lenders which could include preferential terms such as a requirement to submit an application to them first or exclusively. We are not providing you with independent financial advice and are not impartial.
The finance product we are offering to you, in respect of which we will be paid a commission by the lender, may therefore not be the best financing option available to you. When referring your proposal to one of the lenders, they do not know the details of any relationships we have with other lenders. You can ask us for more information about the lenders we work with. If you enter into a finance agreement having been referred by ourselves, the finance company will pay us a commission, fee or other remuneration. This may either be a fixed amount in pounds and pence, or a fixed percentage of the amount financed. As part of the interest charged to you in your repayments to the finance company, you’ll pay them for their costs including the commission they pay to us. You are entitled to ask more questions and if you do, we are required to provide you with an answer. We cannot proceed with the proposed agreement unless you provide your consent to this commission arrangement and the potential conflict of interest it generates.
Who regulates us?
The Financial Conduct Authority is the independent watchdog that regulates financial services.
NovaCars are authorised and regulated by the Financial Conduct Authority, our Firm Reference Number (FRN) is 679031. NovaCars is a credit broker not a lender. You can check this on the FCA Register by visiting register.fca.org.uk or calling the Financial Conduct Authority on 0300 500 8082.
What to do if you have a complaint
We are committed to resolving complaints as quickly as possible. If you are not happy with the service you have received please contact us on the details below:
By email: jamie@novacars.co.uk
By post: Jamie Prew, NovaCars Ltd, Granville Avenue, Newport, Shropshire, TF10 7DX
By phone: 01952 813388 Ask for Jamie Prew
If you are unhappy with the way we have handled your complaint, you may contact the Financial Ombudsman Service on 0800 023 4567 or email at complaint.info@financial-ombudsman.org.uk.
NovaCars is a credit broker not a lender. We can introduce you to a limited number of lenders and their finance products which may have different interest rates and charges. We are not an independent financial advisor and do not provide advice or make recommendations. However, we will provide you with information on products which may suit your requirements based on information you disclose, to assist you in making an informed decision on your purchase.
What products do we offer?
We offer the following products;
• Hire Purchase (HP)
• Personal Contract Purchase (PCP)
• Lease Purchase (LP)
• Conditional Sale With Balloon
What will you have to pay us for our services?
We do not charge you a fee for our credit broking service. Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow). The lenders we work with could pay commission at different rates. However, the amount of commission that we receive from a lender does not have an effect on the amount that you pay to that lender under your credit agreement. The amount of commission we receive will be made available to you upon your request.
We, NovaCars Ltd are a motor finance dealer and a credit broker. We have relationships with a number of lenders which could include preferential terms such as a requirement to submit an application to them first or exclusively. We are not providing you with independent financial advice and are not impartial.
The finance product we are offering to you, in respect of which we will be paid a commission by the lender, may therefore not be the best financing option available to you. When referring your proposal to one of the lenders, they do not know the details of any relationships we have with other lenders. You can ask us for more information about the lenders we work with. If you enter into a finance agreement having been referred by ourselves, the finance company will pay us a commission, fee or other remuneration. This may either be a fixed amount in pounds and pence, or a fixed percentage of the amount financed. As part of the interest charged to you in your repayments to the finance company, you’ll pay them for their costs including the commission they pay to us. You are entitled to ask more questions and if you do, we are required to provide you with an answer. We cannot proceed with the proposed agreement unless you provide your consent to this commission arrangement and the potential conflict of interest it generates.
Who regulates us?
The Financial Conduct Authority is the independent watchdog that regulates financial services.
NovaCars are authorised and regulated by the Financial Conduct Authority, our Firm Reference Number (FRN) is 679031. NovaCars is a credit broker not a lender. You can check this on the FCA Register by visiting register.fca.org.uk or calling the Financial Conduct Authority on 0300 500 8082.
What to do if you have a complaint
We are committed to resolving complaints as quickly as possible. If you are not happy with the service you have received please contact us on the details below:
By email: jamie@novacars.co.uk
By post: Jamie Prew, NovaCars Ltd, Granville Avenue, Newport, Shropshire, TF10 7DX
By phone: 01952 813388 Ask for Jamie Prew
If you are unhappy with the way we have handled your complaint, you may contact the Financial Ombudsman Service on 0800 023 4567 or email at complaint.info@financial-ombudsman.org.uk.